EXSTR Apartments was founded in June 2020, born from a need for high-quality property management at a building nearing completion, developed in collaboration with a group of investors led by Patrick. After an extensive and ultimately unsuccessful search for a suitable hotel operator, Patrick made a bold decision: in the midst of the COVID-19 pandemic, he launched his own company to take on the challenge directly.
At this pivotal moment, Patrick reached out to Harold — a former colleague and trusted professional — to join him as a co-founder. Harold brought with him eight years of invaluable experience with the Marriott Group in New York, equipping him with deep expertise in hospitality operations and a strong foundation in customer service excellence.
Together, Patrick and Harold combined entrepreneurial spirit with operational know-how, laying the groundwork for what would become EXSTR Apartments. From the outset, their vision was clear: to deliver world-class guest experiences and high-performing hospitality investments.
The name EXSTR is an acronym, reflecting the company’s roots in Explorer Capital and Short Term Rentals.
We are deeply committed to delivering exceptional experiences. This means maintaining the highest standards in our spaces, communication, and cleanliness — with a consistent focus on quality in every detail.
We take initiative, act decisively, and think ahead. Whether responding quickly or preventing issues before they arise, we’re always learning, growing, communicating, and suggesting improvements.
We take ownership of our work, staying organized and reliable while operating with a strong sense of commitment and accountability.
We understand that timing matters. Fast, effective responses and timely delivery are essential to our service culture.
Co-founder
9 years of investing and development of real estate for the short term rental market in Cali.
Head of operations
Jessica has been with us since the early days of the company and has grown to become responsible for day-to-day operations.
Head of maintenance
Luis and his team of McGyvers are on top of the constant upkeep and maintains the our buildings and apartments in pristine condition.
Co-founder
8 years working managerial positions with the Marriott group in New York.
Guest service supervisor
Jorge leads the guest service team which handles all reservations, legal compliance and overall satisfaction of each stay.
Head of housekeeping
Luz Celia and her right hand Bety supervise and train all the housekeepers, ensuring amazing first impressions from our guests from the moment they arrive.
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